Revamp (Design Only!)
Thank you so much for booking with Choc Lux The Brand. Below is our booking policy when it comes to our branding services:
There MUST be a non-refundable retainer (deposit) paid before any big project begins. These projects consist of web designs, packages, and any special branding services over $150. We do not accept deposits for smaller projects. All payments are NON-REFUNDABLE. HOWEVER, we pride ourselves on making our customers happy. If we cannot come into a design agreement you are allowed to place your money towards another service of the same price.
We offer 3 free revisions on any service. Once final copies are sent out no other changes are allowed. If any items shipped are not up to your standards you have 3 days from your received date to request a change. Please carefully review all designs before confirming. Once confirmed it is out of our hands.
The turnaround time for each service is listed down below:
Logos: 5-7 business days
Flyers & Cards: 3-5 business days
Web Designs: 2-4 weeks
At this time we ask that you let our designer, Choc, focus on your project so she is able to complete it in a timely manner. If she has any questions concerning your project she will reach out to you via email, or if you have any additional questions about your project please email:
More questions about our booking process? Click here to view our FAQ.